Friday, January 31, 2020

Sessions vs Users in Google Analytics related to Email Marketing

OK email marketers who wear an analytics hat. I work in paid search and work closely w my colleague who runs email.

While there are always some differences in Google Analytics between users and sessions because 1 user can generate more than 1 session - our email channel tends to generate 4 sessions + from each user.

In other channels a bump in users has a similar increase in sessions.

In email we are getting more users to the site but sessions is dropping off.

My hypothesis is that 1 user if interested in the email offer may look repeatedly say in multiple browers or browser tabs or will be doing some on site shopping around - causing lots of sessions.

Viewing sessions in isolation one would think we have a traffic problem but we are sending more users - it just looks like "something " is off as sessions are not going up

submitted by /u/ilufppc
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source https://www.reddit.com/r/Emailmarketing/comments/ewp3wy/sessions_vs_users_in_google_analytics_related_to/

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