We are working on an email automation platform and focusing on slow and steady growth. We have 50 paying users and are focusing on improving our features for them. So churn is a really big deal for us, and think it may be to you too.
We're sharing some tips for early retention that worked really good for us (we got 0% churn 2 months after our official launch!)
Here's the full post in case you want to read it
And here's the tl;dr
1- Focus on Customer Experience and listening actively
2- Segmenting leads to make sure whoever gets to your product is someone who would actually benefit from it
3- Work on early engagement - automated onboarding and easy-to-use product.
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source https://www.reddit.com/r/Emailmarketing/comments/ix2rzz/are_you_using_emails_to_increase_engagement_and/
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